Refund Policy — 30-Day Money-Back Guarantee

Last Updated: August 27, 2025

1. Our Promise to You
If you're not fully satisfied with our service within 30 days of purchase, we'll gladly refund your payment—no questions asked—so you can feel confident trying us out risk-free.

2. Who Is Eligible for a Refund

Applicable to first-time purchases only.
Must request the refund within 30 days from the date of purchase, which marks the start of the 30-day of first payment

3. What Is Covered

Full refunds for standard service plans—applied to the original payment method.

4. Exceptions & Exclusions

Add-on services, setup fees, third-party charges, or custom work are not refundable.SMS Marketing Services All In One Toolkit
If significant work or service delivery has occurred, we may issue a partial refund based on how much service was delivered www.ROI99.com

5. How to Request a Refund

Send your refund request to: info@ROI99.com or call 801-300-6556, Include your order details and mention that you'd like to use the 30-day guarantee.
Expect confirmation of receipt within 1–2 business days. Refunds will be processed within 5 business days of approval.

6. Our Rights

If there is evidence of abuse (e.g., repeated refund requests), we reserve the right to decline the refund.
We're also committed to resolving issues—for most refund requests, we'll first offer up to 3 rounds of revisions/support before finalizing the refund.sesoftwaretech.com

7. Why We Do This
Offering a generous, no-hassle refund policy builds trust, reduces churn, and signals that we're confident in the quality of our service. Studies show this can significantly improve conversion rates.